From data to decisions: how LSEG is scaling trusted AI

London Stock Exchange Group (LSEG) deployed ChatGPT Enterprise and OpenAI APIs across their organization to transform how employees work with financial data and generate insights, rather than just improving existing systems. The company implemented governance frameworks including model evaluation, human review of critical outputs, and strict data privacy controls from the start. This approach reduced product release cycles from 3-6 months to 2 weeks and accelerated customer delivery timelines to approximately 4 weeks.