Amazon launches its healthcare AI assistant on its website and app

Amazon has launched Health AI, a healthcare assistant available on its website and app that can answer health questions, explain medical records, and manage appointments by accessing users' health information through a secure nationwide system. While Amazon says Health AI operates in a HIPAA-compliant environment (meaning it follows healthcare privacy rules) and trains its models on abstracted patterns rather than identifiable patient data, researchers warn that companies may use user conversations for training purposes, though Amazon did not provide specific details about encryption methods or access controls.