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OpenAI and ServiceNow expand partnership across enterprise workflows

Source
OpenAI Blog(opens in a new tab)
Published
Record updated
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Summary

OpenAI and ServiceNow are expanding their partnership to bring OpenAI models and agents into ServiceNow products and connect ServiceNow workflows with ChatGPT and Codex. The planned work covers a ChatGPT integration that lets IT teams act on ServiceNow records, a Codex integration in AI Workflow Factory, and a joint cybersecurity solution. The ServiceNow MCP plugin is available in the OpenAI marketplace today.

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