Anthropic changes data retention policy after pushback from customers
Summary
Anthropic announced it will replace its controversial 30-day data retention policy (where the company keeps copies of user conversations for safety reasons) with a new solution called Enterprise Frontier Safeguards, after customers complained about privacy concerns. The new tool lets business customers control how their data is reviewed and stored, and allows them to run automated safety monitoring on their own systems without requiring Anthropic staff to review the data.
Solution / Mitigation
Anthropic is implementing Enterprise Frontier Safeguards, which the source describes as allowing "businesses to control how their data is reviewed, stored and managed, and they will also be able to carry out automated safety monitoring where no Anthropic human review is required." The company stated it "will not charge for Enterprise Frontier Safeguards, and that the controls will work whether users access Anthropic's technology directly or through a cloud provider." The solution will "roll out in phases" with "broader availability this fall."
Classification
Affected Vendors
Related Issues
Original source: https://www.cnbc.com/2026/09/01/anthropic-data-retention.html
First tracked: September 1, 2026 at 08:01 PM
Classified by LLM (prompt v3) · confidence: 92%