CyberAgent moves faster with ChatGPT Enterprise and Codex
Summary
CyberAgent, a Japanese internet company, adopted ChatGPT Enterprise and Codex to make AI a foundational technology across their organization rather than just an isolated initiative. The company faced challenges around security concerns and uncertainty about what data could safely be shared with AI tools, which slowed adoption and created inconsistent usage across departments.
Solution / Mitigation
CyberAgent addressed these challenges by adopting ChatGPT Enterprise, which provides enterprise-grade security features, access controls, account management, and visibility into usage that allow employees to confidently use AI. The company also established internal guidelines for handling confidential information to ensure safe and secure use, and provided ongoing training support to build a culture of responsible AI adoption.
Classification
Affected Vendors
Related Issues
Original source: https://openai.com/index/cyberagent
First tracked: April 9, 2026 at 08:00 PM
Classified by LLM (prompt v3) · confidence: 95%