Rethinking organizational design in the age of agentic AI

Many organizations want to adopt agentic AI (AI systems that can independently execute complete workflows with minimal human input), but 76% say their current operations cannot support this change. The problem is that most companies are simply adding AI agents onto existing human-centered business models rather than fundamentally redesigning their operations, technology, workflows, and decision-making systems to work with AI as an integrated part of the organization.