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With the Rise of AI Agents, SOC 2 Should Adapt or Risk Irrelevance

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Summary

The article argues that SOC 2's technology-neutral Trust Services Criteria do not explicitly require organizations or auditors to treat AI agents as a distinct identity class. As a result, agents can add risk to an environment without failing any control. The author says the framework must change or risk becoming outdated, and points to four assumptions behind access controls (CC6.1 to CC6.3) that no longer hold for agents.

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