Credit Saison achieves 954% ROI in a ChatGPT Enterprise pilot

Summary

Credit Saison ran a ChatGPT Enterprise pilot with 315 participants from late June to early August 2025, working with OpenAI. The company reports a 954% ROI and 14 hours saved per employee each month, both above its initial targets of 500% and 7.5 hours. Leadership then approved a companywide rollout to all employees in September 2025.

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