AdventHealth advances whole-person care with OpenAI

AdventHealth, a hospital system across nine states, is using ChatGPT for Healthcare (an AI tool built by OpenAI with extra protections for medical settings) to reduce time spent on administrative tasks like documentation and case review, allowing clinicians to focus more on patient care. The health system treated AI adoption as a core business goal rather than just a technical pilot, tracking usage metrics and having teams within each department share AI workflows tailored to their specific work. By framing the technology as 'time back' for staff rather than just automation, AdventHealth aimed to improve both operational efficiency and patient access to care.