Microsoft executive touts Copilot sales traction as AI anxiety weighs on stock

Microsoft's Copilot, an AI add-on for business productivity software, has faced slow adoption despite the company's heavy investment in AI infrastructure, though executives claim recent sales improvements. The company had 15 million users of its $30-per-month Microsoft 365 Copilot as of January, representing only 3% of available seats, and analysts expected higher numbers. Microsoft adjusted its sales strategy after receiving feedback, focusing on getting more users onto the free Copilot Chat feature alongside paid Copilot seats.