The surprising case for AI judges

The American Arbitration Association (AAA), a major nonprofit organization that handles dispute resolution outside formal courts, has developed an AI-assisted arbitration platform called the AI Arbitrator to make legal dispute resolution faster and cheaper. Currently, the AI Arbitrator is limited to construction disputes that rely only on written documents and has officially one case. The platform raises important questions about whether AI can make the legal system feel fairer and more trustworthy, though concerns exist about AI systems being new, unpredictable, and prone to errors like hallucinating facts.