Promises and Perils of Generative AI in Cybersecurity

Summary

This case study uses a fictional insurance company, based on real events, to examine how generative AI (GenAI) can both trigger and defend against cyberattacks. It argues that GenAI raises the stakes for both white-hat and black-hat attackers. It frames the central dilemma for IT managers and executives: adopt AI as a defense strategy, or risk being exposed to threat actors using GenAI.