Rethinking the balance between AI oversight and innovation

CIOs face pressure to rapidly adopt AI across their organizations to prove business value, but must balance this speed with managing new security and governance risks. AI introduces unique challenges because its behavior is indeterminate (unpredictable and hard to verify like traditional technology) and employees are eager to use it without oversight, creating what's called shadow use (unauthorized use of tools that bypasses IT controls). Organizations should clarify their specific business goals and conduct a risk assessment before implementing AI rather than adopting it out of fear of falling behind.