Anthropic bans users from being 'cruel' to its AI systems

Summary

Anthropic is updating its usage policy to let users be banned for "sustained and needless" abusive behaviour toward its Claude AI systems. The company said its tools can end interactions where users are "cruel," a step it had taken in "rare" cases before. The policy applies only in "extreme cases" of repeated abuse and excludes common frustration, pushback, dark creative themes, and model testing or research.

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