Workspace agents

Workspace agents are AI systems designed to automate repeatable workflows in your daily work by connecting to tools your team uses, rather than helping with one-off tasks. A workspace agent has three core components: a trigger (what starts it, like a schedule), a process with specialized skills (the steps it follows), and access to tools or systems (like Slack or a CRM). Unlike traditional deterministic workflows (where each step is explicitly defined and always the same), agents are probabilistic, meaning they use AI to interpret context and adjust their approach while staying within set instructions and guardrails.