Helping older adults use AI in everyday life

OpenAI is partnering with Older Adults Technology Services (OATS) from AARP to offer free in-person workshops called the Older Adults AI Skills Jam in 10 communities across the U.S., helping older adults use ChatGPT safely and confidently for everyday tasks like trip planning, bill understanding, and scam detection. The program emphasizes online safety education, teaching participants to recognize warning signs in suspicious messages (such as urgent language, secrecy, and suspicious links) and to use a simple "pause, think, and ask" approach. This initiative responds to growing adoption of ChatGPT among adults 55 and older, whose share of ChatGPT messages grew from 6% to nearly 10% in one year.