How agents are transforming work

Agentic AI (AI systems that can work independently on tasks for extended periods, rather than just answering single questions) is transforming how people work by handling longer, more complex tasks instead of short interactions. At OpenAI, a tool called Codex shifted from being used mainly by engineers to becoming the primary AI tool across all departments, including non-technical ones like Legal and Recruiting, with usage growing dramatically over the past year. Users increasingly delegate tasks that would take humans hours or even days to complete, with some users running dozens of hours of parallel agent tasks in a single day.