How Endava is redesigning software delivery around AI agents

Endava, a global technology services company, transformed its software delivery by adopting AI agents (AI systems that can autonomously perform tasks) as a core part of daily work across all business functions, not just engineering. The company made OpenAI its enterprise platform and embedded AI throughout its entire DavaFlow lifecycle (their software development process), from requirements gathering to deployment, which accelerated delivery and reduced manual work. Key to their success was treating AI adoption as a behavior change requiring leadership commitment and hands-on experimentation, rather than simply rolling out new software tools.