From assistance to execution: How enterprises put AI to work

Enterprise organizations are increasingly using AI agents (AI systems that can take actions and complete multi-step tasks autonomously) rather than just asking AI for assistance, with frontier firms (the top 10% of AI users) generating 8.3 times more output than typical companies. This shift toward agentic AI is spreading across different industries and job roles, particularly among early-career employees, as companies connect AI agents to their tools, data, and workflows to handle substantive work rather than just answer questions.