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InfoResearchPeer-reviewed

A Three-Layer Model for Successful Organizational Digital Transformation

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Summary

Researchers propose a three-layer model for organizational digital transformation, comprising IT evolution, work practices evolution and mindset evolution, together with associated dynamic capabilities. The model is drawn from an analysis of Continental AG's shop floor digital transformation at the multinational automotive supplier. The authors state that the layers must evolve in parallel because they influence and reinforce one another.

Mitigation

The source states that it provides recommended actions for aligning and managing interdependencies across the three layers, which it says reduces implementation risks and improves transformation outcomes. No specific actions are given in the source text.