๐ฅ This vulnerability is being actively exploited in the wild (CISA Known Exploited Vulnerabilities catalog)
CVE-2024-57728: SimpleHelp Path Traversal Vulnerability
Summary
SimpleHelp has a path traversal vulnerability (a flaw that lets attackers access files outside their intended directory) that allows admin users to upload malicious zip files and place arbitrary files anywhere on the server, potentially leading to arbitrary code execution (running commands the attacker chooses on the system). This vulnerability is currently being actively exploited by attackers.
Solution / Mitigation
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable. See https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier for vendor-specific guidance.
Vulnerability Details
EPSS: 1.2%
Yes
๐ฅ Actively Exploited
April 23, 2026
Classification
Affected Vendors
Original source: https://nvd.nist.gov/vuln/detail/CVE-2024-57728
First tracked: April 24, 2026 at 02:00 PM
Classified by LLM (prompt v3) ยท confidence: 95%