The Role of IS in Trust Building: Affordances for the Global Hydrogen Supply Chain

This research examines how information systems can build trust in global hydrogen supply chains, which connect energy sources in the Global South and Australia to customers in the Northern Hemisphere. The study identifies five key trust-building techniques: transparency and traceability (making information visible and trackable), economic risk coordination, scenario planning, knowledge sharing, and communication. The findings suggest that information systems can play an important role in making hydrogen a reliable energy source by addressing trust concerns among organizations working together in these emerging supply chains.