The containment paradox: Why your ransomware playbook has the wrong people in charge

Most incident response playbooks tell on-duty SOC analysts (cybersecurity staff monitoring for attacks) to immediately isolate infected systems without clearly defining who has authority to make that decision or who bears responsibility for the consequences. The problem is that isolating a critical business system like a payment gateway or manufacturing line can cause massive financial damage or service disruptions, making the containment measure itself the real loss event rather than a solution.