{"data":{"id":"8847ff70-abf1-4140-90d9-bb2dc2a23016","title":"How Cars24 scales conversations and builds faster with OpenAI","summary":"Cars24, a major automotive marketplace in India, uses OpenAI's technology to build AI agents that handle conversations across the entire customer journey, from car discovery to post-purchase support, allowing the company to scale without constantly hiring more staff. The company also deployed Codex (a code-writing AI) across its software development process to help engineers and product managers move work from task creation through implementation and bug fixes more efficiently.","solution":"N/A -- no mitigation discussed in source.","labels":["industry"],"sourceUrl":"https://openai.com/index/cars24","publishedAt":"2026-07-16T00:00:00.000Z","cveId":null,"cweIds":null,"cvssScore":null,"cvssSeverity":null,"severity":"info","attackType":[],"issueType":"news","affectedPackages":null,"affectedVendors":["OpenAI"],"affectedVendorsRaw":["OpenAI","ChatGPT Enterprise","Codex"],"classifierModel":"claude-haiku-4-5-20251001","classifierPromptVersion":"v3","cvssVector":null,"attackVector":null,"attackComplexity":null,"privilegesRequired":null,"userInteraction":null,"exploitMaturity":null,"epssScore":null,"patchAvailable":null,"disclosureDate":"2026-07-16T00:00:00.000Z","capecIds":null,"crossRefCount":0,"attackSophistication":"moderate","impactType":null,"aiComponentTargeted":"agent","llmSpecific":true,"classifierConfidence":0.92,"researchCategory":null,"atlasIds":null}}