{"data":{"id":"759f5c3d-2b46-431c-854b-ffc604f84e1d","title":"How avatarin built a 24/7 retail agent with GPT-Realtime","summary":"avatarin, an AI customer service company, built a 24/7 multilingual shopping agent for Yamada Denki using OpenAI's GPT-Realtime (a real-time AI model that handles voice, text, and images together). The agent uses RAG (retrieval-augmented generation, where the AI pulls in external product information to answer questions) to give shoppers expert advice on products like refrigerators by understanding context and asking follow-up questions, rather than just waiting for keywords like a traditional chatbot.","solution":"N/A -- no mitigation discussed in source.","labels":["industry"],"sourceUrl":"https://openai.com/index/avatarin","publishedAt":"2026-07-30T00:00:00.000Z","cveId":null,"cweIds":null,"cvssScore":null,"cvssSeverity":null,"severity":"info","attackType":[],"issueType":"news","affectedPackages":null,"affectedVendors":["OpenAI"],"affectedVendorsRaw":["OpenAI","GPT-Realtime","avatarin","Yamada Holdings","Yamada Denki","ANA Holdings"],"classifierModel":"claude-haiku-4-5-20251001","classifierPromptVersion":"v3","cvssVector":null,"attackVector":null,"attackComplexity":null,"privilegesRequired":null,"userInteraction":null,"exploitMaturity":null,"epssScore":null,"patchAvailable":null,"disclosureDate":"2026-07-30T00:00:00.000Z","capecIds":null,"crossRefCount":0,"attackSophistication":"moderate","impactType":null,"aiComponentTargeted":"agent","llmSpecific":true,"classifierConfidence":0.92,"researchCategory":null,"atlasIds":null}}