{"data":{"id":"750902bd-8f3b-47d6-8901-a47e663cc5f3","title":"Shield helps technicians hand off legacy portal work with OpenAI","summary":"Shield uses OpenAI's GPT-6 Astra in Forge, its AI operating system for IT services providers, so computer-use agents can complete supported tasks in legacy portals that lack APIs. Shield reports these browser workflows run thousands of times each month and that GPT-6 Astra was 35-40% faster on average than the legacy models it had used.","solution":"N/A -- no mitigation discussed in source.","labels":["industry"],"sourceUrl":"https://openai.com/business/customer-stories/shield","publishedAt":"2026-11-13T08:00:00.000Z","cveId":null,"cweIds":null,"cvssScore":null,"cvssSeverity":null,"severity":"info","attackType":[],"issueType":"news","affectedPackages":null,"affectedPackageNames":null,"affectedPackageRefs":null,"affectedVendors":["OpenAI"],"affectedVendorsRaw":["OpenAI","GPT-6 Astra","Shield Forge"],"classifierModel":"claude-haiku-5-5","classifierPromptVersion":"v4","summaryPromptVersion":"v2","headline":null,"headlinePromptVersion":null,"cvssVector":null,"attackVector":null,"attackComplexity":null,"privilegesRequired":null,"userInteraction":null,"exploitMaturity":null,"epssScore":null,"epssCheckedAt":null,"kevDateAdded":null,"advisoryAliases":null,"affectedPackagesSource":null,"affectedPackagesCheckedAt":null,"patchAvailable":null,"disclosureDate":"2026-11-13T08:00:00.000Z","fixReleasedAt":null,"daysToFix":null,"fixCheckedAt":null,"capecIds":null,"crossRefCount":0,"attackSophistication":"moderate","impactType":null,"aiComponentTargeted":null,"llmSpecific":true,"classifierConfidence":0.9,"researchCategory":null,"atlasIds":null}}