{"data":{"id":"2d56a3ec-7340-4b3c-8e31-72dcf18a9601","title":"Retell uses OpenAI models to help power 100M monthly calls","summary":"Retell AI, a voice AI platform for contact centers, now serves more than 4,000 businesses and uses OpenAI models to generate responses for 80% of its calls, with monthly call volume exceeding 100 million by September. Retell's October 13, 2026 benchmark ranked GPT-6 Astra first for instruction following at 89.7%. Retell reports customer resolution rates above 80%.","solution":"N/A -- no mitigation discussed in source.","labels":["industry"],"sourceUrl":"https://openai.com/index/retell-ai","publishedAt":"2026-10-27T15:00:00.000Z","cveId":null,"cweIds":null,"cvssScore":null,"cvssSeverity":null,"severity":"info","attackType":[],"issueType":"news","affectedPackages":null,"affectedPackageNames":null,"affectedPackageRefs":null,"affectedVendors":["OpenAI"],"affectedVendorsRaw":["OpenAI","Retell AI","GPT-6 Astra","GPT-5.5","GPT-6.1 Sol","GPT-5.6 Terra","Codex","OpenAI Realtime API","Gemini-3.1-Pro","Claude-4.6"],"classifierModel":"claude-haiku-5-5","classifierPromptVersion":"v4","summaryPromptVersion":"v2","headline":null,"headlinePromptVersion":null,"cvssVector":null,"attackVector":null,"attackComplexity":null,"privilegesRequired":null,"userInteraction":null,"exploitMaturity":null,"epssScore":null,"epssCheckedAt":null,"kevDateAdded":null,"advisoryAliases":null,"affectedPackagesSource":null,"affectedPackagesCheckedAt":null,"patchAvailable":null,"disclosureDate":"2026-10-27T15:00:00.000Z","capecIds":null,"crossRefCount":0,"attackSophistication":"moderate","impactType":null,"aiComponentTargeted":null,"llmSpecific":true,"classifierConfidence":0.9,"researchCategory":null,"atlasIds":null}}